General Terms and Conditions

REFUND POLICY

Front Porch School of Real Estate is committed to student satisfaction. If you are unsatisfied for any reason, Front Porch School of Real Estate will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.

Regarding Exam Prep Edge, Front Porch School of Real Estate will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within 30 days of purchase and if the initial assessment has not been completed.

PROMOTIONAL CODES

Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due. Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional continuing education certificates.

CE HOURS OR NOT FOR CREDIT HOURS

When a course is approved for state CE credit, the hours of approval will be reflected under the "Elective" or "Mandatory/Core/Law/Required" column headings in the respective catalog it was ordered from. If the course hours are listed ONLY in the "Total" column, the course DOES NOT carry any CE credit in that state.
Course Expiration

CONTINUING EDUCATION AND POST-LICENSING EDUCATION

Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.

PRE-LICENSING EDUCATION

Pre-Licensing courses expire 12 (twelve) months from the date of purchase. Extensions or reactivations cannot be granted beyond 12 (twelve) months from the date of purchase of the course since in all events, the course expires 12 (twelve) months from the date of purchase.

If the course is not completed within 12 (twelve) months from the date of purchase or other period as modified below, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wishes to be granted credit for the new course.

EXAM PREP EDGE

Exam Prep Edge courses expire 15 (fifteen) months from the date of purchase. Extensions are not applicable to Exam Prep Edge products.

RE-ENROLLMENT POLICY

In the event that you fail a course, you have the option to re-enroll at no cost one (1) time. This option is only available for 30 days after failing the course. After 30 days, you will have to repurchase the course. If you fail the course that you re-enrolled in at no cost, you will have to repurchase the course and pass the final exam to receive credit for the course.

REPURCHASE POLICY

If your course has fully expired, you may repurchase the course at 50% off one (1) time. This option is only available for 30 days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.

EXAMINATIONS

Except as modified in those states listed below, the following terms apply to exams:

Unit Exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.

Final Exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Except as provided in the states below, students may take the examination as many times as necessary to achieve a passing score and demonstrate mastery of the material. Please refer to the state specific catalog page for information on the number of final exam attempts, passing percentage required, and proctoring requirements.

Students must achieve a minimum score as specified in the exam instructions to receive credit for the unit and course.

Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.